First of all, I have to say, I LOVE my Gammill longarm quilting machine. I've even given her a name, Gladys.
But, recently Gladys had a bit of a break down. And when Gladys has a breakdown, so do I! (several!!)
She put herself in ICU for 3 weeks......3 very long weeks!
The Gammill headquarters is in Missouri, along with a technician, Gerald, who is willing to chat with you on the phone and step you through some trouble shooting.
The first part I ordered was this complicated motor board....it's pretty serious!
My hubby & I took out the old one (only 2 years old - that's not old at all!) and installed the new one.
Flipped the "go" switch and she gave me the same message she'd been giving me for days, "improper response from motor drive".
So I called the Gammill people again - Gerald sent me a new motor switch.
Again, we took out the old one and installed this new one.
Then I get a phone call from a fellow longarm-er, Martha, who said a technician from Washington is coming through town.
Do I need him to make a service call?
Through tears I
screamed said, "why yes".
A week later Andrew showed up - did his computer diagnostic thing and found this...
Now that doesn't look right!
Andrew took a picture, sent the photo to Gammill and ordered two new ones.
Gammill sent them next day air - the panic in my voice and the tears in my eyes must have registered!
Here's my hubby - the new Gammill technician in my life, installing the new wires.
I have to admit - I was not myself during those 3 weeks.
I found myself becoming crankier and crankier by the day.
But - there's an upside to my sad story.
While I was waiting for the UPS guy to bring parts I became reacquainted with my wonderful Janome.
We sewed up a storm!
I pulled out this quilt I had started on years ago and sewed, literally, for days!
I had to focus on something pleasant.
There are 13 large lone stars - 8 half lone stars and 4 quarter lone stars.
I'm a lone star nerd - I love making them!
And there are 138, 4 1/2" sawtooth stars.
When I get it quilted I'll show more of it.
And I did a little of this one day with friends.
I know this sounds silly, but this was extremely challenging for me - having Miss Gladys take such a long break!
She's up and running better than ever now.
I also treated her to some shiny new wheels.
I'm so sorry to all of my customers who have been so patiently waiting for their quilts to be quilted.
I have the best customers in the entire world...
hugs to you all!
So - what happens to you when your sewing machine goes DOWN?